Information & FAQ

Minimum Order
Opening Orders: $200
Reorders: $100

New Accounts
All new account orders are credit card only and are subject to Punch Studio’s corporate office approval.

Credit Cards
Visa, American Express, and MasterCard are accepted as payment

Freight charges are billed to customer with merchandise. Merchandise pricing is FOB Culver City, CA.

Frequently Asked Questions

Can you cancel my order?
We are unable to cancel orders once they have been sent to our warehouse for fulfillment. Please contact customer service by email at [email protected] to see if your order is eligible for cancellation.

I forgot my password, how do I log in?
If you have forgotten your password, please click on “Lost Your Password?” below Log In. You will be asked for your User Name or email to reset your password. If you cannot remember either of those, you may contact our Customer Service Department at [email protected].

What payments do you accept?
At this time the website accepts the following credit cards: Visa, MasterCard, and American Express. To use a different payment process, please contact [email protected] or your local sales rep.

Can you ship to multiple addresses?
Right now the website can only ship to one address per order.

Can you delay my shipment?
Right now orders placed on the website are shipped immediately after processing. Preorders are shipped once inventory arrives and orders are finalized.

Do you ship internationally?
At this time we are unable to ship internationally through the website. You can contact customer service at [email protected] to create an international wholesale account.

Is your website secure?
Yes, our site is secure. On any page where we ask you to enter your address, phone number or credit card information, we use secure socket layer (ssl) to encrypt the communication. Happy shopping!

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